Privacy Policy
Privacy Policy
Last updated: 17 May 2026. We respect your privacy and handle your data with care, transparency, and security.
Secure
SSL-encrypted at every step
Never Sold
We do not sell your data to anyone
GDPR Compliant
UK and EU compliant practices
Your Control
Access, edit, delete anytime
📝 Information We Collect
When you visit our site, place an order, or sign up for our emails, we collect information needed to process your purchase and improve your experience:
- Contact details: name, email, phone number
- Shipping & billing: delivery address and payment information
- Order history: products purchased and any related communication
- Browsing data: IP address, browser type, pages visited, time spent
- Communication: customer service messages and feedback you share
🎯 How We Use Your Information
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our products, website, and customer experience
- Send marketing emails (only with your consent, opt out anytime)
- Prevent fraud and protect the security of our store
🤝 Who We Share Data With
We only share your information with trusted partners who help us run our business:
- Shopify: our e-commerce platform, securely stores your order data
- Payment processors: Stripe, PayPal, and similar providers process transactions
- Shipping carriers: deliver your order to your address
- Email service providers: Klaviyo and similar tools to send transactional and marketing emails
We never sell your personal data to third parties.
🍪 Cookies & Tracking
We use cookies to remember your preferences, keep your shopping cart, and understand how visitors use our site. You control cookies through your browser settings.
We also use analytics tools (Google Analytics, Meta Pixel, TikTok Pixel) to understand site performance and show relevant ads. You may opt out of these through your browser or the cookie banner.
⚖️ Your Rights
Under GDPR and similar regulations, you have the right to:
Request a copy of your data
Update incorrect information
Ask us to delete your data
Opt out of marketing emails
To exercise any of these rights, email privacy@skintae.com
🔐 Data Security
All data is transmitted over SSL-encrypted connections and stored on secure, industry-compliant servers. While no system is 100% impenetrable, we take reasonable steps to protect your information at all times.
👶 Children's Privacy
Skintae products are intended for adult use. We do not knowingly collect data from anyone under 18. If you believe a minor has provided data to us, please contact us so we may delete it.